Email Setup (iPhone)

Detailed instructions for setting up Double 6 hosted email on an iPhone

  1. On the iPhone, tap Settings.
  2. Tap Passwords & Accounts
  3. Tap Add Account.
  4. Tap Other.
  5. Tap Add Mail Account.
  6. Complete the Name, Email (email address), Password and Description fields.
  7. Click Next.
  8. Ensure IMAP is selected.

  9. Enter your incoming mail (IMAP) server information:

    1. Hostname is secure.double6.co.uk or 
      securemail2.double6.co.uk or secure3.double6.co.uk
    2. Username is as advised - NOT necessarily email address
    3. Password is the same password used to access webmail

  10. Enter your outgoing (SMTP) mail server information:

    1. Hostname is secure.double6.co.uk or 
      securemail2.double6.co.uk or secure3.double6.co.uk
    2. Username is as advised - NOT necessarily email address
    3. Password is the same password used to access webmail

  11. Tap Next.
    The phone will attempt to Verify the server identity.
    If you receive the Cannot Verify Server Identity alert click Details 
  12. Next select Trust to validate the server.

  13. Tap Save
    The account will attempt to retrieve default settings from the server.
    Please be patient while the settings try and authenticate with the server. 

  14. Choose Yes.
  15. Tap Save.
  16. When prompted, "This account may not be able to send or receive emails.
    Are you sure you want to save," tap Save.

  17. Tap the account you just added (identified by your email address).
  18. Scroll down and tap the SMTP button.
  19. Select the server you just added, identified by the hostname from step 10.
  20. Select ON for Use SSL.
  21. Select Authentication and change it to Password.
  22. Server Port should be set to 587 (use Port 25 if necessary).
  23. Select Done at the top (the phone will Verify your settings).
  24. Select Account at the top to go back.
  25. Tap Advanced (bottom).
  26. Scroll down to Incoming Settings.
  27. Select ON for Use SSL.
  28. Select Authentication and change it to Password.
  29. Select 993 for Server Port.
  30. Tap your Account to go back.
  31. Tap Done to go back (the phone will Verify your settings).
  32. Tap the Home button.
  33. Tap the Mail App to check your configuration.

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