Webmail

We run two servers that provide webmail facilities.

In most cases you can reach the webmail interface by going to https://yourdomain.co.uk/webmail

If not then please use the direct links here

Secure / Pedigree

https://secure.double6.co.uk/roundcube

Securemail2 / Broadside

https://securemail2.double6.co.uk/roundcube

FAQ

Q. My email address looks wrong?
A. You need to change your Identity Settings.

indentities

Q. I can’t see all my email. Where is it?
A. You will need to re-subcribe to your missing folder. You do this by clicking on Settings at Top Right then select Folders on the left and click where indicated to subscribe to missing folders. Then under Preferences you can select Special Folders and assign them accordingly.

folder-settings-1
folder-preferences

Q. I don’t have a note of my password?
A. If you can send us an email at support@double6.co.uk from another email account. Include the following in your email. Your full username and a mobile number number where we can reach you.

Q. I have no other access to email?
A. Please call us on 01270 898044. The office is manned 09:00 to 17:00 Monday to Friday but a voicemail facility is available out of hours. Please ensure you tell us your full username and leave a mobile number in any voicemail.

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